Delivery Policy
Last Update: 01 June 2025
At HOSTassis, we’re committed to making your experience seamless and hassle-free. As our services and digital products are designed for instant access and quick onboarding, here’s everything you need to know about how we deliver:
1. Instant Access to Services & Resources
Once your purchase or service booking is confirmed, you’ll receive an email with immediate access to your selected digital products (like templates, checklists, or forms) or next steps to onboard with our virtual assistant services.No waiting—just fast, easy access so you can start optimizing your hosting journey right away!
2. How to Access Your Purchase
For Digital Products: A link will be sent via email where you can access and start using your Canva templates, Google Sheets, or other downloadable resources. For Service Packages: You’ll receive an onboarding email outlining the process, required information, and your dedicated account manager to guide you.
3. Didn’t Receive Your Email?
If you don’t see an email from us within a few minutes, please check your spam or junk folder. Still having trouble? Just reach out we’ll quickly resend the access link or assist you in setting up your service.
4. File Formats and Platforms
All digital products are designed for easy use:
Canva for design templates Google Sheets for business management tools
No extra software needed—everything is accessible online with a simple login.
5. We're Always Here to Help
Need support accessing, customizing, or using your product or service? Our friendly support team is always available to ensure you have a smooth experience. We’re just an email away!
Questions?
Email us anytime at hostassis@gmail.com — we’re happy to help!